Parker Pointe Systems - About Us

PARKER POINT SYSTEMS, LLC is locally owned and operated by:

Floyd Parker

In his capacity as Top Gun, he is in charge of sales, installations, service and repairs. The concept of the Tankless Hot Water Heater was introduced to him when he was in A/C Tech School. He said, then, that the Tankless Hot Water Heater was the wave of the future and he planned to get on the Boogie Board. He liked the idea of saving people money and saving the environment at the same time.

Floyd is Certified, Qualified, Licensed and Insured to install and service Tankless Hot Water Heaters. In fact, Floyd was one of the first to be certified in NW Louisiana by Rinnai, Noritz and Bosch, three of the top Tankless Hot Water Heater companies in the United States.

Floyd's experience and expertise in the Heating and Air Conditioning field, gives him the ability to repair and service the Tankless Hot Water Systems. They are more like the furnace in an Air Conditioning System, so when there is a problem with a tankless unit, he knows what to do and how to repair it.

ParkerPointe Systems also installs and services Heating and Air Conditioning Systems. Parker recommends Carrier, Payne and Bryant Heating and Air Conditioing systems, but will install and / or service any unit that you prefer. Heating and Air Conditioning is an important part of ParkerPointe Systems, second on to Tankless Hot Water Systems. ParkerPointe Systems is the only company in the Shreveport-Bossier area that specializes in Tankless Hot Water Systems.

Service and Maintenance after the sale is just as important as the proper installation of the unit itself. He says, If you don't keep your units maintained, just like your car, they will let you down. Usually, just when you need them the most.

Elizabeth Parker

Floyd's Trusty Side-Kick (and Wife) runs the office, makes the calls and sets appointments. Hers is the happy voice you get when you call the office.

Experienced in insurance sales and service, she is well aware that Customer Service is one of the major keys to help a company grow. Sometimes, I have to leave the office to run parts, or errands. The phone goes with me. I roll the office phone over to my cell phone. I don't miss a call. Sometimes people don't even realize that I'm not there, she says with a grin.

The phone at ParkerPointe Systems is answered 24/7/365.

Kitty Kat & Cissi

The ever vigilant staff!

Floyd and Elizabeth at NW LA Home Show

The old...

And the new.